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Managed IT Services
Whether it's proactive system monitoring, efficient network management, or reliable data protection, our expert team handles all your IT needs, allowing you to focus on what matters most—growing your business. Partner with Starfolk Software for customized IT strategies that drive efficiency, reduce downtime, and optimize your technological investments.
System Monitoring
With continuous tracking of system performance, security, and uptime, our expert team ensures your operations run smoothly and efficiently.
Network Management
Our comprehensive solutions cover everything from network design and implementation to continuous monitoring and troubleshooting.
Data Protection
We offer robust encryption, secure backup solutions, and advanced threat detection to protect your sensitive information from unauthorized access and loss.
Method
Our Product Development Package
We take care of the parts of the product development that no one else will. And we see to it that you can fully concentrate on what you love: building great products and services people will love.
- Evaluation
- We assess the state of the software and infrastructure to be managed.
- Scope
- With the customer, we decide on the scope, duration, and budget of the engagement.
- Team Selection
- We select professionals with respective qualifications.
- SLA
- We sign an SLA summarizing the conditions of cooperation between Starfolk and the customer.
- Process
- We provide on-demand or ongoing services in line with the SLA.
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Focus
Application Management Services
Starfolk manages web and mobile application environments across multiple business verticals. This includes maintaining, enhancing, and optimizing custom and platform-based applications. Depending on the requirements, we can focus either on the technological side or user-centric aspects, or both.
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Technological Focus
- Let us handle the technical intricacies of your application management, including comprehensive app lifecycle management, seamless configuration processes, regular functional and security updates, and continuous feature optimization for peak performance.
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User Focus
- We prioritize user-centric aspects of application management, including user access, user experience, user analytics, and user behavior. By focusing on these areas, we ensure that your applications are intuitive, accessible, and tailored to meet the needs and preferences of your users.
Full Potential
Keep Your Apps Running Smoothly
With our services, you can say goodbye to the headache of managing updates, fixing bugs, and handling performance issues.
- Continuous App Monitoring.
- We provide real-time tracking of app performance, immediate detection of issues, and proactive maintenance to prevent downtime.
- Targeted App Troubleshooting.
- We use advanced diagnostic tools and techniques to pinpoint the root causes of issues, providing efficient solutions tailored to your app's unique environment.
- Ongoing Improvements.
- Whether it's a bug, a configuration error, or a performance bottleneck, we are committed to restoring optimal functionality quickly and effectively.
- Network Management.
- We administrate networks to ensure their architectures are correct and resources are distributed optimally.
- Storage Management
- We manage data centers and stand-alone data storages to maintain their well-balanced load and protection of stored data.
- System Administration
- We ensure availability and security of enterprise IT assets (databases, physical and virtual servers, active directories, etc.)
- Device Management.
- We set up processes and tools for the continuous monitoring and security checkups of corporate devices.
Risk mitigation
Our managed IT services company can resolve multiple infrastructure-related issues, whether they lie in the technology or security dimensions. We think strategically, minimizing future risks and applying adequate preventive measures to mitigate potential disruptions to enterprise operations.
- Orchestrating disaster recovery
- Restoring network connectivity
- Increasing computing capacity
- Resolving data storage and access issues
- Re-architecting infrastructure components
- Carrying out stress testing
- Responding to security issues
3-step Infrastructure Optimization
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Continuous Monitoring
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1. Explore the infrastructure hierarchy 2. Assess the state of all infrastructure 3. Identify infrastructure optimization opportunities
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Continuous Feedback
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1. Develop the target IT infrastructure model 2. Agree on change management procedures 3. Outline the infrastructure domain roadmap
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Continuous Optimisation
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1. Implement enhancements and necessary configurations 2. Automate system cloning, copying and refreshing 3. Establish a consolidated approach to infrastructure management
From the blog
We are a team of people who love to learn and share via blogs, podcasts, video interviews, meetups, ebooks, workshops and courses.
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